Contact Us
Got a question about how sweepstakes casinos work, spotted something out of date in one of our reviews, or just want to flag a new operator we should look at? This page tells you how to reach us and what to expect once you do.
How to reach us
The quickest way to contact Best Sweepstakes Casinos is by email at [email protected]. We read every message personally and try to reply within 48 hours, though it can take a little longer during busy periods.
When you write in, it helps to include:
- The name of the operator or page you're asking about, if relevant
- Any screenshots or details that explain the issue clearly
- Your state, if your question relates to eligibility or availability — since sweepstakes casino access varies by jurisdiction
What we can help with
We cover questions about how the sweepstakes model works, how our editorial ratings are put together, and general feedback on sites like Crown Coins, SplashCoins, Casino.Click and the other operators listed on Best Sweepstakes Casinos. We're happy to explain how Gold Coins and Sweepstakes Coins differ, how welcome offers are structured, or what to check before signing up anywhere.
What we can't do is act on your behalf with an operator. If you have an issue with an account, a redemption, or identity verification, that has to go through the platform's own support team directly — we're an independent comparison resource, not a customer service desk for any of the brands we cover.
Account, billing or technical issues
If your question is about a specific account, a payment, a redemption delay, or a login problem on one of the sweepstakes casino sites themselves, please contact that operator's own support channel — usually found in their app or account settings. We don't hold account details for any third-party platform and can't resolve billing or access issues on their behalf.
Feedback on our reviews and rankings
Our rankings are based on factors like welcome offers, game variety, and how each platform presents its redemption terms — commission from any operator never decides position on our list. If you've used one of the platforms we cover and think something in our write-up needs updating, or an offer has changed, let us know. Reader feedback is one of the ways we keep our listings current.
If your question is about playing responsibly, our Responsible Gambling page has practical guidance and support resources. For details on how we operate and select the operators we feature, see our About Us page. Questions about how we use this site or the terms that apply to it are answered on our Terms and Conditions page.
A quick note before you get in touch
We can share general information about how sweepstakes casinos work, but we're not able to give legal advice about whether a particular platform is permitted in your state. Availability changes and laws differ across the country, so if you have a specific legal question, it's worth checking the operator's own terms or a licensed professional in your state rather than relying on our reply alone.